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How your first swap works

How it works – Permutis

From your offer to the handover: here are the next steps.

Table of contents

What Permutis is – and what it deliberately is not.

Overview

Concept

Permutis is a swapping platform for goods and services. You bring in what you no longer need or what you’re good at – and find people whose offer matches your wish. Swipe, match, swap. Completely without money.

Platform promise

What you get on Permutis: honest profiles, clear rules, fair matches and a community that shares value instead of selling it. Permutis protects you from spam, money demands and abuse.

What Permutis is not

Not a marketplace, not a classifieds portal, not a sales platform. Money never flows between users. Anyone who demands a price breaks the rules and is removed.

From clicking on an offer to leaving a rating – seven clear steps, no price, no pressure.

Step by step

Sign up

Create an account with email and password, or sign in later to swap. You need at least one active offer before you can see other offers.

List an offer

Photograph an item or describe your service. Up to four images per offer. The AI assistant optionally helps with the title, description and category.

Swipe

In the Discover tab you see offers from your area. Swipe right if an offer interests you – left if not. You decide at your own pace.

Match

A match is created as soon as both sides show interest. The chat opens automatically and you can discuss handover, condition and wishes.

Chat

In the chat you sort out all the details directly. No personal data to third parties, no external messengers. Your chat stays on the platform.

Swap

At the meet-up you hand over your offers. Both of you confirm the completion in the chat – only then is the swap considered complete.

Review

After a completed swap, you rate each other. Ratings appear on the profiles and help the community.

Swipe, match, chat, map, filters – all at a glance.

Features in detail

Swipe feed

The Discover tab shows you offers by location, freshness and popularity. Already-swiped and your own offers are hidden. This keeps the feed fresh and surprising.

Card view

Every offer is a card with up to four images, a title, a short description, an approximate location and a profile badge. Tap the card for details and the wish list.

AI assistant

The AI agent creates a title, description and category from a photo automatically. It suggests suitable swap partners and helps you sharpen your offer – free in all plans.

Success boosts

With boosts you can highlight individual offers for 7 or 30 days, or place them on the home page. Boosts can be booked once with credits, separately from your plan.

Four plans – transparent, no money between users.

Plans & subscriptions

Note: swapping between users is always free. Plans fund app features exclusively.

Comparison table

Free, Plus, Pro and Champion differ in the number of active offers, visibility and feature set. Important: swapping itself is free in all plans. Plans fund the platform and unlock convenience features.

Plus features

Unlimited own items, up to 10 open outgoing 1:1 offers, one active challenge with a queue, all advanced filters, automatic AI suggestions and detailed statistics.

Pro features

Unlimited offers, highest visibility, automatic re-publishing and pro-optimised AI texts. Pro is ideal for power users who want lots of matches.

Champion features

Your own trade-up landing page, a public success story, the Champion ranking and exclusive badges. Champion is for influencers and challenge participants who want to make their story visible.

How Permutis stays a safe community.

Safety & trust

Rating system

Ratings are only possible after a completed swap. You give stars for overall impression, communication, handover and punctuality. Profiles with many good ratings are trustworthy.

Reports

Report content, profiles or messages directly in the app. Permutis checks every notice and takes action – up to and including suspension. Money demands, spam and attempted fraud are removed consistently.

Verification

Verified profiles confirm identity and contact details. Pro and Champion users receive a visible badge. Verification creates trust, but does not replace your common sense.

Your data belongs to you.

GDPR & privacy

Your data

Permutis only processes the data needed for swapping: profile, offers, approximate location and messages. You always have the right to access, rectification, erasure and data portability (GDPR Art. 15–20).

Delete account

You can request the deletion of your account at any time. Fully automatic account deletion is in preparation. Until then, simply send an email to support.

Cookies

Necessary cookies are always active. We only set statistics and marketing cookies with your consent. You can change your choice at any time in the cookie settings.

Consents

We only ask for location, notifications and marketing emails with your active opt-in. You can revoke your consent at any time in the settings.

Here you’ll find answers to the most common questions about Permutis, swap rules and membership.

Frequently asked questions

General

Is Permutis really free?
Yes – swapping between users is always free. Permutis is funded through optional plans (Plus, Pro, Champion) and one-off success boosts. Money never changes hands between users.
What can I swap on Permutis?
Goods (e.g. electronics, furniture, clothing) and services (e.g. tutoring, repairs, gardening). Both are treated equally in the app.
How does a match happen?
You swipe an offer to the right. When the other side has swiped your offer to the right too – or offers it to you – a match is created and the chat opens.
Do I need my own offer to swipe?
Yes. At least one active offer is required before you can discover other offers. This keeps the community balanced.

Plan

What does Plus / Pro / Champion cost?
You can find the current prices in the plan overview inside the app. Important: even with a plan, swapping between users stays free.
Can I cancel my plan at any time?
Recurring monthly or annual subscriptions renew under the terms agreed when you subscribe until automatic renewal is effectively cancelled. Manage cancellation in good time through Stripe or the relevant app store, where the term and next billing date are shown. One-off services and fixed-term vouchers do not trigger automatic paid renewal. Statutory consumer rights remain intact.

Safety

What happens to my data?
Permutis only processes the data needed for swapping. You have full GDPR rights to access, rectification, erasure and data portability.
How do I delete my account?
You’ll find the deletion request in the settings. Fully automatic deletion is in preparation – until then, simply send an email to support.

Technical

Does Permutis work on mobile too?
Yes – Permutis is available as an app for Android and iOS, and runs as a web app directly in your browser.
In which countries is Permutis available?
Permutis is focused on the European Union and available in all 24 official languages.

We’re here to help.

Help & support

Contact

You can reach our support team by email. Replies usually within 24 hours, in German and English.

Languages

Permutis speaks 24 EU official languages. The website and the app adapt automatically to your browser language.

Status

The current operational status is monitored continuously. Planned maintenance is announced in the app well in advance.

Report a bug

Something not working? Report the bug directly in the app under Settings → Report a bug, or by email to support.

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